In accordance with articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN), users of the site are informed of the identity of the parties involved in its creation and maintenance. This English version is a courtesy translation; in the event of any discrepancy, the French version prevails.
SAS Serendip Innovations
Share capital: €80,012.00
VAT: FR48977637792
11 rue de l'industrie, 67400 Illkirch-Graffenstaden, France
Publication director: Alexandre Hill
Data Protection Officer (DPO): Alexandre Hill
OVH
2 rue Kellermann
59100 Roubaix, France
Client: any professional or natural person with legal capacity within the meaning of articles 1123 et seq. of the Civil Code, or any legal entity, who visits the site governed by these general terms.
Services: those that serendipinnovations.com makes available to clients.
Content: all the elements making up the information present on the site, in particular texts, images and videos.
Client information: hereinafter referred to as "Information", these correspond to all the personal data that may be held by Serendip Innovations for the management of your account and of the client relationship, and for analysis and statistical purposes.
User: an internet user connecting to and using the site.
Personal information: "information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of Law No. 78-17 of 6 January 1978). The terms "personal data", "data subject", "processor" and "sensitive data" are understood within the meaning of the General Data Protection Regulation (GDPR: No. 2016-679).
The site serendipinnovations.com aims to provide information about all of the company's activities. The publisher strives to provide information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies or shortcomings in updates, whether caused by itself or by third-party partners providing this information.
The site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Client may in no way reuse, assign or exploit for its own account all or part of the elements or works of the site.
Use of the site implies full and complete acceptance of the general terms of use described below. These may be modified or supplemented at any time; users are therefore invited to consult them regularly. The site is normally accessible to users at all times. The publisher may, however, decide to interrupt access for technical maintenance, in which case it will endeavour to communicate the dates and times of the work beforehand.
All the information on the site is provided for guidance only, is not exhaustive and is liable to change. It is provided subject to any modifications made since it was put online.
The site uses JavaScript technology. The site cannot be held responsible for material damage related to its use. The user undertakes to access the site using recent equipment, free of viruses, and with an up-to-date latest-generation browser. The site is hosted by a provider within the territory of the European Union, in accordance with the GDPR (No. 2016-679). The aim is to provide a service ensuring the best possible accessibility; the host ensures the continuity of its service 24/7, every day of the year, while reserving the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes.
Serendip Innovations owns the intellectual property rights and holds the usage rights for all elements accessible on the site, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the elements of the site, regardless of the means or process used, is prohibited without prior written authorization. Any unauthorized use of the site or of any of its elements will be deemed to constitute infringement and prosecuted in accordance with articles L.335-2 et seq. of the Intellectual Property Code.
Serendip Innovations acts as publisher of the site and is responsible for the quality and accuracy of the content it publishes. The company cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the site, nor for indirect damage (such as loss of business or loss of opportunity) resulting from its use.
Interactive spaces (in particular the contact form) are available to users. Serendip Innovations reserves the right to remove, without prior notice, any posted content that contravenes applicable French law, in particular regarding data protection. Where applicable, the company also reserves the right to invoke the civil and/or criminal liability of the user, in particular in the event of a racist, insulting, defamatory or pornographic message, on any medium whatsoever.
The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 on confidence in the digital economy, the French Data Protection Act of 6 August 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
For the personal data collected when browsing the site, the data controller is Serendip Innovations, represented by its legal representative Alexandre Hill. As data controller, the company undertakes to comply with the applicable legal framework and takes all reasonable measures to ensure the accuracy and relevance of the data with regard to the purposes for which it processes them.
Serendip Innovations may process all or part of the data:
Serendip Innovations does not sell your personal data, which is used only out of necessity or for statistical and analytical purposes.
In accordance with the European regulations in force, users have the following rights: right of access (art. 15 GDPR) and rectification (art. 16 GDPR); right to erasure of data (art. 17 GDPR); right to withdraw consent at any time (art. 13-2c GDPR); right to restriction of processing (art. 18 GDPR); right to object (art. 21 GDPR); right to data portability (art. 20 GDPR); right to determine what happens to their data after their death.
If the user wishes to know how Serendip Innovations uses their personal data, to request its rectification or to object to its processing, they may contact the company in writing at the following address: Serendip Innovations — DPO, Alexandre Hill, 11 rue de l'industrie, 67400 Illkirch-Graffenstaden, France. The user must then indicate the data they wish to have corrected, updated or deleted, identifying themselves precisely with a copy of an identity document. Deletion requests will be subject to the legal obligations imposed on the company regarding data retention. Users may also lodge a complaint with the CNIL (cnil.fr).
Serendip Innovations refrains from processing, hosting or transferring the information collected about its clients to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the client. The company remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the GDPR. It undertakes to take all necessary precautions to preserve the security of the information and, in particular, to prevent it from being disclosed to unauthorized persons. The company collects no "sensitive data".
As no method of transmission over the Internet or of electronic storage is completely secure, absolute security cannot be guaranteed. In the event of a proven security breach, the affected users will be notified so that appropriate measures can be taken, in compliance with national and European legal obligations. No personal information of the user is published, exchanged, transferred, assigned or sold to a third party without the user's knowledge. To ensure the security and confidentiality of data, Serendip Innovations uses networks protected by standard measures such as firewalls, pseudonymization, encryption and passwords.
The site contains hyperlinks to other sites, set up with authorization. However, the company is not able to verify the content of the sites thus visited and therefore declines any responsibility in this regard.
A "cookie" is a small information file sent to the user's browser and saved on their device. It cannot damage the device. Serendip Innovations may process information relating to the visit (pages viewed, searches performed) in order to improve content and navigation. The user can configure their browser to accept or refuse cookies, systematically or depending on their issuer. Refusing certain cookies may limit access to all or part of the services.
Serendip Innovations may occasionally use internet tags ("tags", invisible GIFs, pixels) deployed by a web-analytics partner. This technology makes it possible to assess visitors' responses to the site and the effectiveness of its actions, as well as users' interaction with the site.
Any dispute relating to the use of the site serendipinnovations.com is subject to French law. Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Strasbourg.